🔸 DefectDojo Pro (Cloud) on DefectDojo Documentation

Using the Cloud Manager

Mon, 01 Jan 0001 00:00:00 +0000

The Cloud Manager at https://cloud.defectdojo.com is where you request DefectDojo Cloud instances, manage the subscriptions you own or are linked to, download companion tools, contact Support, and manage your own Cloud Manager account.

Connectivity Troubleshooting

Mon, 01 Jan 0001 00:00:00 +0000

If you have difficulty accessing your DefectDojo instance, here are some steps you can follow to get reconnected:

I can access the site, but I can’t log in

You can reset the password for your account from yourcompanyinstance.cloud.defectdojo.com/ui/password-reset.

Set up an additional Cloud instance

Mon, 01 Jan 0001 00:00:00 +0000

The process for adding a second Cloud instance is more or less the same as adding your first instance. This guide assumes you’ve already set up your initial DefectDojo server, and have an agreement with our Sales team to add another instance.

Cloud Architecture

Mon, 01 Jan 0001 00:00:00 +0000

DefectDojo Cloud is a multi-tenant SaaS platform running on Google Kubernetes Engine (GKE) in Google Cloud. This page describes how the platform is structured and how customer environments are kept separate.

Egress IP Addresses

Mon, 01 Jan 0001 00:00:00 +0000

When DefectDojo Cloud reaches out to your systems — Connectors syncing a scanner’s API, pushing issues to Jira or ServiceNow, sending notification webhooks, or delivering email over SMTP — those connections are initiated outbound from your DefectDojo environment. If the system on the other end sits behind a firewall, you’ll need to allow DefectDojo’s outbound (egress) IP addresses so those connections aren’t blocked.

Migrating from Open Source to DefectDojo Cloud

Mon, 01 Jan 0001 00:00:00 +0000

This page explains how to move the data from an open source DefectDojo instance into a DefectDojo Cloud instance.

On Cloud, you export your database and your uploaded files. The DefectDojo team restores them into your Cloud instance and upgrades the schema, so you never need access to the Cloud database. If you are moving to a self-hosted DefectDojo Pro deployment instead, follow Migrating from Open Source to Self-Hosted DefectDojo Pro.